United States/Canada

Shipping Information

All orders are shipped from Australia or the UK, with shipping rates based on parcel weight.

Shipping Options:

A) Standard International Mail - Tracked

  • Estimated delivery: 7-21 business days from dispatch

  • Full end-to-end tracking

B) Express - Tracked

  • Estimated delivery: 3-10 business days from dispatch

  • Full end-to-end tracking

Shipping Rates:

Shipping Method Starting Rate
Standard International Mail - Tracked From $16.99 AUD
Express - Tracked From $37.99 AUD

Dispatch Information:

  • Shipping Location: Orders are dispatched from Australia or the UK.

  • Tracking: Once your order is shipped, we will send a tracking link via email, SMS, or Facebook Messenger. Please allow 24 hours for tracking status updates.

  • Dispatch Days: Orders are dispatched Monday/Wednesday/Thursday (excluding public holidays).

  • Public Holidays: We do not ship on public holidays.

Important Shipping Details:

Ensure Your Address is Correct
Please double-check your delivery address before submitting your order. Incorrect or incomplete addresses may result in your parcel being returned to us. If this happens, you will need to cover the cost of re-shipping.

Delayed or Missing Orders
If your order does not arrive, please contact us as soon as possible and within 28 days of placing your order. Claims made beyond this period will not be accepted by the delivery company, and we will be unable to replace your order.

Returns & Free Shipping Policy
If you qualify for free shipping on orders over $220 AUD and return items, bringing your total below this threshold, a $16.99 AUD shipping fee will be deducted from your refund amount